Returns & Refunds
Not quite right? You can return most items within 7 days of delivery, with free pickup from your address.
Last updated: 13 October 2026
How to request a return
- Sign in and open My orders.
- Open the order and choose Request a return.
- Pick the items, tell us why, and submit. We'll contact you to arrange the pickup.
- Keep the items unused, with tags and original packaging, ready for pickup.
Ordered as a guest? Contact us with your order number and we'll set it up for you.
What can be returned
- Clothing and home items: unused, unwashed, with original tags and packaging.
- Jewellery: unused, in original packaging. Earrings can be returned only if the hygiene seal is intact.
- Damaged, defective or wrong items can always be returned within the window.
Not returnable: items marked "final sale", innerwear and used or altered items.
Refunds
- We refund once the returned item reaches us and passes a quick check, usually within 2 business days.
- Prepaid orders (UPI, card, netbanking, wallet): refunded to the original payment method. Banks usually take 5-7 business days to show it.
- Cash on Delivery orders: refunded by bank transfer or UPI to an account you share with us. The ₹49 COD fee is not refundable unless the item was damaged, defective or wrong.
- Return pickup is free.
Exchanges
Need a different size? Return the item and place a new order, or contact us and we'll help.
Cancellations
You can cancel an order any time before it ships by contacting us. Prepaid orders cancelled before shipping are refunded in full.